Shipping Information and Completion Schedules
Free Shipping on all orders over $40. No coupon or special code required. Not valid for items with extra shipping charges. Offer is valid for standard USPS Ground Advantage Mail only. Orders equal to or less than $40 will ship for a $4.99 flat fee. Additional charges apply for express shipping, expedited shipping, return shipping, and other carriers. Offer valid to U.S. delivery addresses only. Not valid for international delivery, U.S. Territories, or APO/FPO addresses.
You may upgrade your shipping to other carriers or expedited services where additional charge(s) may apply. Your upgrade options will be available at checkout.
Many Moons Emporium is not responsible for stolen packages marked as delivered by the USPS or your chosen delivery service. Please designate a safe delivery address for your order.
International Shipping
YES! We do ship internationally** and shipping is calculated automatically at checkout.
**All international orders will ship via UPS until further notice and require one additional day to ship. Please message us if you have questions.
International orders ship via UPS calculated rates based upon weight and destination. Additional charges apply for express shipping and expedited shipping. Return shipping is not included.
At this time, it is not feasible for Many Moons Emporium to collect the VAT (Value Added Tax) imposed by the regulations for the European Union which became effective July 1, 2021. If you are in the EU, you will be required to pay VAT upon delivery. We are sorry for any inconvenience this may cause, but it is beyond our control.
Buyers are responsible for all customs fees, tariff taxes, and VAT imposed by your home country. Many Moons is not responsible for lost shipments outside the U.S.
Due to Germany's new strict packaging laws we will no longer be shipping to Germany.
Many Moons Emporium is not responsible for stolen packages marked as delivered by the USPS or your chosen shipping service. Please designate a safe delivery address for your order.
All items are handcrafted and shipped from West Virginia (USA)
Completion Schedules:
How long will it take to ship your order, you ask? Made to Order items are handcrafted just for you and some can take longer than others to complete. Each product description will indicate which Group it is assigned to, please see the table below for details:
| Made to Order |
Time is needed to construct your item(s) BEFORE they can be shipped
|
Workload adjustment time |
|
Group 1
|
Usually ships in 4 to 6 business days
|
On schedule - no adjustment |
|
Group 2
|
Usually ships in 5 to 7 business days
|
On schedule - no adjustment |
|
Group 3
|
Usually ships in 6 to 9 business days
|
On schedule - no adjustment |
|
Group 4
|
Usually ships in 7 to 14 business days
|
On schedule - no adjustment |
|
Group 5
|
Usually ships in 15 to 30 calendar days
|
On schedule - no adjustment |
|
Group 6
|
Usually ships in more than 30 calendar days
|
On schedule - no adjustment |
| Ready to Ship | Usually ships in 1 to 3 business days | On schedule - no adjustment |
Times quoted above do not include shipping transit time. Business days are Monday through Friday, not including holidays. We reserve the right to make changes to these timetables as necessary and without notice.
Please send me a message to inquire about meeting your specific deadline if it is quickly approaching.
We do our very best to maintain the timetables outlined above and the workload can very from week to week, and sometimes from day to day, and these timetables will be adjusted accordingly.